Ruffalo Noel Levitz

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Systems Support Specialist (VOIP, Linux)

at Ruffalo Noel Levitz

Posted: 10/1/2019
Job Reference #: 930

Job Description


The Systems Support Specialist assists with the development, maintenance and deployment of assigned computer networks and systems.  Systems Support Specialists work under the direction of the Telephony Engineers in areas such as VOIP integration, network connectivity and general Linux systems maintenance.



  • Support the development, deployment, operation and maintenance of assigned Ruffalo Noel Levitz computer networks and voice systems
  • Troubleshoot and repair issues as assigned
  • Document system and network configurations / processes
  • Learn and understand details of network configurations, connectivity and operational protocols


QUALIFICATIONS: (Education, Licenses/Certifications, Skills and Work Experience


  • Completion of, or active enrollment in, a technical degree or equivalent program
  • Professional or academic exposure to areas such as:
    • Linux
    • VOIP
    • PHP
    • MySQL
    • Network configuration / administration
  • A desire to gain professional knowledge regarding network operations and related areas
  • Self-driven and motivated
  • Strong analytical skills
  • Ability to adapt to rapidly changing conditions and priorities
  • Infrequent light physical effort required
  • Must be able to work in an environment where the noise level is moderate
  • Experience using MS Office tools (Word, Excel, Visio, etc.)



  • Experience with Switchvox and Asterisk
  • Experience with PRI and SIP PSTN Network Connectivity
  • Experience with Unified Communications
  • Experience with PHP and MySQL
  • Experience with Cloud based platforms (AWS, Azure, etc)