Job: Apartment Maintenance Manager

Jobing Description

We are looking for an Apartment Maintenance Manager for Castlewood in Davenport, IA.

Who is Aimco?
Apartment Investment and Management Company (Aimco) is a real estate investment trust (REIT) that engages in the acquisition, ownership, management, and redevelopment of apartment properties. The company rents and leases its apartment units to a diverse base of residents. It also provides management services to third-party owners. As of June 30, 2011, Aimco owned or managed a real estate portfolio of 607 apartment properties containing approximately 105,000 apartment units located in 38 states, the District of Columbia, and Puerto Rico. As a REIT, the company would not be subject to federal income tax, if it distributes at least 90% of its taxable income to its shareholders. Aimco was founded in 1975 and is headquartered in Denver, Colorado.

At Aimco, being a Service Manager is more than just technical concerns like energy management, HVAC systems, mechanical, plumbing, security or the apartment grounds; it s about the people, the residents and your service team. As a Service Manager, you don t mind the occasional hands-on work replacing a hot water heater or repairing damaged drywall, but your primary focus is management developing and leading your team to become technical experts while constantly improving their customer service skills.

As a maintenance manager, you lead, build and maintain a team oriented environment by encouraging your maintenance team members to learn from and rely on each other. As a manager, you appreciate that your team has a significant impact on resident renewals and client satisfaction.

Responsibilities

As a service manager, you are responsible for the appearance and working order of individual apartments, exterior and common areas. While you are an experienced in construction and management, you are just as comfortable working through a schedule or a budget as replacing a hot water tank. While the size of the property determines your day to day tasks, with smaller properties requiring more hands on work, at the end of the day you are responsible for both resident satisfaction and your team s success. In this maintenance management role, you:

Lead and manage the maintenance team which includes hiring, employee relations, training and scheduling

Provide technical and project direction to your maintenance team

Manage budgets and schedules Follow up on customer service issues to ensure resolution

Work directly with residents and team members to diagnose, assess and repair maintenance needs

Requirements

In addition to your technical experience with construction, electrical, HVAC and mechanical systems and their maintenance and repair, you have a proven customer service and leadership skills. While you know your way around hand tools and power tools, you have demonstrated experience including:

HVAC certified

Experience managing and leading others including a track record of successful communication, budgeting, scheduling and staffing within construction, mechanical, HVAC, electrical and/or plumbing

Excellent communication skills demonstrating verbal and written expression, active listening and ability to interact with residents and team members

Ability to lead others in delivering outstanding customer service

Proven knowledge and application of pertinent codes, laws and regulations

Experience operating computer systems for property operations, finance and service tickets

Willingness to work on call (rotating pager) and non-traditional hours including nights, weekends and holidays

Ability to move heavy equipment and machinery

Benefits

Aimco offers attractive total compensation packages designed to recognize and reward performance at the individual, team and company levels. We start with a competitive base salary and add bonus opportunities and benefit choices topped off with:

Consumer discounts including Aimco apartment discounts and other vendors

Employee stock purchase plans

Opportunities for professional development and career growth

Opportunities for recognition and personal development

When you join Aimco, you receive a winning total compensation formula. (Some benefits may not apply to team members who are subject to collective bargaining or who are part time)

Join us and come home to your career at Aimco Apply Now!

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